Our average time from order to shipment is roughly 20 to 25 business days as of January 2017. Shipping from Japan to the US usually takes about 5 business days via USPS. It is on a downtrend, and we plan on having 10 day order-to-arrival soon. For an accurate lead time, please ask support via email or facebook messenger.
Please be advised that we require a signature for delivery. This is a requirement placed upon us by Japan Post, the origin handler of our packages. If you need your package shipped to an alternate address, such as an office, please contact firstname.lastname@example.org
Occasionally packages may be held up at customs for inspection which may take longer time to arrive. We have a tracking number for every package so you can always track your package easily from our site under the purchase history tab.