Dear customer:
Thank you for shopping at Original Stitch!
We have redesigned the Original Stitch Online Store as of March 31, 2021.
The design and functions of both the PC and smartphone versions have been redesigned to improve serviceability and operability.
From product selection to payment, it has been reborn as a site where you can enjoy shopping more smoothly and comfortably than ever before.
Please check below for notices regarding the site renewal.
1:System Maintenance Notice
[Original Stitch Brand]
Renewed on February 16, 2021.
[Collaboration Brands]
Renewed on March 31.
2:Select delivery destination
Our product lineup differs between "Japan" and "Global,” due to local restrictions.
* If your delivery address is in Japan, please select "Japan".
The currency displayed on the site will change to Japanese Yen.
* If your delivery address is NOT in Japan, please select "Global".
The currency displayed on the site will change to US Dollars.
* Please note that some products are only available in Japan and cannot be shipped outside the country.
Orders for these products from outside Japan will be canceled. Thank you for understanding.
3:About your personal information
Because of the site renewal, even if you have ordered from us before, it will be necessary to re-enter your sizing.
Other information such as credit card information and shipping address information (zip code / address / phone number) will be carried over to the new site.
We apologize for the inconvenience.
4: Notice of end of Promotional Reward Cards/Credits
Due to the system renewal, the " Promotional Reward Card/Credits" will expire April 29, 2021 PST.
Promotional Reward Cards / Credits will be issued based on the amount of points or credits earned by the customer for Reward purposes, including in exchange for customer reviews.THIS REWARD CARD IS VALID THROUGH THE EXPIRATION DATE April 29, 2021 PST, Limit (1) Reward Card per transaction. If the full Rewards Card is not redeemed, any outstanding amount will be forfeited. REWARDS CARDS ARE NOT REDEEMABLE FOR CASH, AND MERCHANDISE PURCHASED WITH CARD CANNOT BE RETURNED FOR A CASH REFUND. Reward Card cannot be used for previous purchases, merchandise credits, or the purchase of gift cards or fundraising items. Rewards Card is void if copied, altered, transferred, purchased or sold. ORIGINAL STITCH WILL NOT REPLACE LOST OR STOLEN REWARDS CARDS. Original Stitch may cancel or modify the Rewards Card Program without notice. eMail support@originalstitch.com with questions. U.S. residents only. Cards are issued and managed by Original, Inc. and can be applied only to purchases in the U.S. from www.originalstitch.com. Void where prohibited by law. Reward card terms and conditions are subject to change without notice and some items may not be available for purchase.
5: Notice about Gift Cards
The unused gift card balance can be used as usual before and after April 29, 2021 PST.
CARD FOR PURCHASE--ABBREVIATED TERMS AND CONDITIONS:
Your purchase or use of a Gift Card (“Card”) constitutes acceptance of the Terms and Conditions applicable to the Card, at www.originalstitch.com, and our Privacy Policy, which can be found at www.originalstitch.com/terms-of-service, as well as the terms that follow. Present this Card at purchase and the available balance will be applied to your purchase. Purchased Gift Cards do not expire and there are no fees associated with use of purchased Gift Cards. Purchased Gift Cards may be used or applied to purchases www.originalstitch.com; Cards cannot be used for previous purchases or fundraising items, and cannot be used to make a payment towards the balance on a credit card. Card cannot be used to purchase another gift card and cannot be sold or split into multiple cards. This Card may not be exchanged for cash except where required by law. As long as it carries a balance, this Card can be reloaded and reused. Gift card sales are final and cannot be refunded. This Card may only be redeemed in the same currency in which it was purchased. This Card cannot be used in any way that is misleading, deceptive, unlawful, unfair, or otherwise harmful to Original Stitch. Original Stitch reserves all rights, without notice to you, to void gift cards and cancel related orders if we suspect that cards have been obtained or used in an improper or unlawful manner. Card is void if copied, altered, transferred, purchased or sold. IF LOST OR STOLEN, CARD CANNOT BE REPLACED WITHOUT PROOF OF PURCHASE. Terms are subject to change without notice at Original Stitch’s sole discretion. If the laws pertaining to this Card require additional or different terms or conditions, then such terms and conditions shall apply. Your card balance or other card information may be obtained at www.originalstitch.com. Card issuer: Original, Inc.
If you have any questions about the system renewal, please contact us using the email address. "support@originalstitch.com"