Repair services are available for jackets within one year of the purchase date with above price.
※ If the sleeves of your order are surgeon’s cuffs, we cannot accept sleeve stuffing.
※ Depending on the condition of the jacket, the factory may not be able to repair the damage.
※ The factory will use the same fabric as the original order. However, the shirt’s shapes, textures, and colors may look different from your original jacket.
This is because the condition of the fabric changes over the years.
※ If required by your country, customs duty / VAT will be charged separately from the repair fee and shipping fee.
※ The customer is responsible for the shipping fees both to and from Japan.
※ Repairs will not be accepted if the fabric is out of stock.
※ Repairs take about 3-4 weeks, not including shipping.
※ All repair requests must include the order number.
You can find the order number in your order history and in the order completion email you received when you originally placed the order.
Please contact us for repairs at the address below.